Shipping. Out in 0–2 days, cold-packed.
Lyophilized compounds travel in insulated mailers with a cold pack, and every order is protected in transit.
Same-day dispatch
Order by 2 pm ET on a business day and it is dispatched the same day. Everything else goes out within 2 business days.
Cold-packed
Vials ship in insulated mailers with a cold pack. On arrival, move lyophilized vials to −20 °C unless the product page says otherwise.
Free 2-day over $100
Orders above the threshold, bulk orders and every monthly box ship free with signed 2-day delivery.
Shipment protection
Lost, damaged or delayed in transit: we reship at no cost. How it works
From our bench to yours.
Ordered
You check out. The lot for each vial is fixed and its certificate is already published.
Packed cold
Vials are packed in an insulated mailer with a cold pack.
Dispatched
Same day before 2 pm ET on business days, otherwise within 2 business days.
Delivered
2-day delivery. Check the lot on your vial against its certificate.